Brooks Pierce Attorney Explains Pitfalls of AI-Powered Transcription Tools in Article for Today’s General Counsel

In an article published by Today’s General Counsel, Brooks Pierce associate Graham Dean details the best practices and risks of using AI-powered transcription features in video conferencing platforms like Zoom and Microsoft Teams.

While the tools may enhance efficiency for meetings, they also come with a slew of potential risks when it comes to data privacy, confidentiality, retention, and consent. To reduce these risks, Dean suggested some best practices when handling AI transcription features, including immediately reviewing transcripts for accuracy. He added that labeling AI-generated content, following storage/retention guidelines, and designating approved providers will also minimize risks. Dean explained, “By adopting best practices now, organizations can mitigate these risks and better position themselves for future compliance.”

Dean uses his experience as a legal data protection counsel and a cyber associate to advise clients on federal and state privacy compliance matters across various industries. He holds an IAPP CIPP/US certification.

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